Stay safe with responsible gaming at 999rr
Entertainment is at its best when it stays in control. At 999rr, we are always ready to help you play within safe limits.
Our commitment
999rr believes that online gaming is an enjoyable form of entertainment, but it is only truly enjoyable when played responsibly. We are committed to creating a safe, transparent and controlled environment for players in Bangladesh.
Gambling addiction can be a serious problem that has a deep impact on individuals and families. That is why at 999rr we offer multiple responsible gaming tools — including deposit limits, self-exclusion, time limits and support services — so you can always stay in control.
Remember: gambling is a form of entertainment, not a source of income. Only bet what you can afford to lose.
Important information
If you think someone close to you is in trouble, contact our 24/7 live chat support or send an email to [email protected].
Our responsible gaming tools
These tools help you manage your playing experience and maintain healthy limits.
Deposit limits
Set a maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and raising a limit requires a waiting period — protecting you from impulsive decisions.
Self-Exclusion
If you feel you need a break, you can temporarily close your account for a set period. Options range from 30 days up to a long-term permanent break. Once this feature is activated, logging in or placing bets becomes completely impossible for the duration.
Time limits and reminders
Set a time limit for how long you play each session. When the set time is up, you will receive an automatic notification. This lets you balance your gaming with other activities in your daily life.
Bet review
Log in to your account at any time to view a detailed record of your betting history, deposits and withdrawals. Staying aware of your own playing patterns is the first step toward responsible gaming.
24/7 support
For any questions or concerns about responsible gaming, our Bangla-speaking support team is available day and night. Reach us directly via live chat or by email at [email protected].
Family protection
Always keep your login details private and out of reach of younger family members. Account sharing is prohibited. If anyone misuses your account, notify our support team immediately.
Warning signs of problem gambling
If any of the following applies to you, it is a warning sign. In such a situation, seek help without delay.
- Chasing losses by placing bigger bets after losing.
- Losing focus on family or work because of gambling.
- Spending more than your set budget and going into debt.
- Feeling restless or anxious when not gambling.
- Hiding how much you are playing from family or friends.
- Spending money meant for bills or essential expenses on gambling.
Tips for safe play
Set a budget
Decide in advance how much you can afford to spend on entertainment each month and never go beyond that limit.
Stick to time limits
Take breaks between sessions rather than playing for long stretches at a time. Build a habit of finishing your session by the clock.
Keep emotions in check
Never place bets when you are angry, emotionally distressed or under the influence of alcohol. Make decisions with a clear head.
Accept losses as normal
Winning and losing are both a normal part of gambling. After a loss, end the session rather than trying to chase your losses.
Maintain a healthy lifestyle
Make sure you set aside enough time for family, friends, work and health. Gambling should never be the primary priority in your life.
How to use the protection tools
Set deposit and bet limits
After logging in to your 999rr account, go to the Account Settings section and look for the "Responsible Gaming" option. There you can set the maximum amount you can deposit per day, per week or per month. The minimum deposit limit is ৳100. Once a limit is lowered it takes effect immediately. A request to raise a limit takes a set amount of time to process.
Self-exclusion process
If you feel you need a temporary or long-term break from playing, apply for self-exclusion via live chat or by emailing [email protected]. The support team will deactivate your account for the specified period. Promotional emails will also be suspended during this time.
Time limits and cooling-off period
Use the "Session Time Limit" feature in Settings to set a playing time limit for each session. When the set time is up, a notification will appear automatically. You can also take a cooling-off period ranging from 24 hours to several weeks, giving you some time away from playing.
We are here to lend a hand
Dealing with a gambling problem alone is difficult. 999rr is committed to always being by your side. If you feel your playing habits are going out of control, talk to us today.
Our 24/7 Bangla-speaking support team is ready to advise on responsible gaming and help activate the tools you need. Your information is kept completely confidential.
- Completely free and confidential advisory service.
- Instant live chat support in Bangla.
- Quick account deactivation available.
- No promotional communications during the self-exclusion period.
Contact us
21+ This platform is for persons aged 21 and above only. Gambling can lead to financial loss. Play responsibly with yourself and your family in mind.
Enjoy responsibly
Enjoy 999rr cricket betting, slots and live casino within safe limits.